Swanson's Auto Service
3957 56TH ST SW GRANDVILLE, MI 49418 | 616.532.3111

What Swanson's Auto Service Customers Should Know

Last Updated: Mar 23, 2017

There are some things Swanson's Auto Service customers should know about automotive service and repair in Grandville. First and foremost, Swanson's Auto Service cares about you and your family's safety. And they really appreciate your business. Swanson's Auto Service wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the Grandville auto service and repair business better. First, it can be really hard to fix cars. The days of shade tree mechanics in MI are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles.

The technicians who work at Swanson's Auto Service need extensive computer training – not just how to run the diagnostic systems, but also how to search for the right parts, network with other technicians to help them with a difficult problem and pull together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. The average Grandville driver may not realize the business and environmental regulations Swanson's Auto Service must comply with. Of course that costs money too. Like any Grandville business, overhead is a big factor.

When you go into a your favorite Grandville restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your Grandville friends.

It's the same for Swanson's Auto Service in Grandville. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a business.

Your team at Swanson's Auto Service loves to see Grandville customers whenever they come in, but they would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. They want to work together with you to avoid breakdowns.

Tell your friends and family to go into Swanson's Auto Service for their scheduled maintenance, too. That lowers Swanson's Auto Service's marketing costs and helps keep its labor rates down. That's good for everyone.

Give us a call.

Swanson's Auto Service
3957 56TH ST SW
Grandville, MI 49418
(616) 532-3111
www.swansonsautoservice.com

At Swanson's Auto Service we install quality NAPA replacement parts.